MIT Communications Forum: Kent Smith discusses recent transformations of the U.S. Postal Service and its short-term prospects.
Kent Smith, manager of strategic business planning for the U.S. Postal Service, speaks during "The Future of the Post Office" held March 15, 2012.
Panel included Columbia University historian Richard John and USPS Inspector General David Williams and was moderated by V.A. Shiva Ayyadurai.
Full video at http://ttv.mit.edu/videos/18266-the-future-of-the-post-office-mit-communications-forum
Communications Forum clips